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From Monday 26th October until Sunday 4th we will be running session at 12 and 5 every day.
Please read the post below for how we’re currently running the park.
We do now have space for 3 parents or carers upstairs. These spacers are reserved for people who have to stay with their kids and are available on a first come first served basis.
To comply with track and trace we will need you to book in, ideally with the NHS app but we can take your details if you can’t use it.
THE HOUSE SKATEPARK COVID-19 GUIDE FOR PARK USERS
We’re looking forward to welcoming you back to The House. However, the risk from coronavirus has not gone away, so we’re going to be doing things a little differently here for the foreseeable future to ensure your safety while you use the park. Please read the following information carefully so that you can plan your visit properly and avoid disappointment.
OPENING HOURS
• The House will now be open every day from 12pm – 9pm Monday, Wednesday, Friday, Saturday and Sunday. 5pm - 9pm Tuesday and Thursday
• Days will be split into two four-hour sessions: 12pm – 4pm, and 5pm – 9pm. We are unable to offer shorter sessions at this point.
• As we are limiting user numbers to 32 per session, customers will be expected to book for the full four-hour slot whether or not you choose to arrive after it starts or leave before it ends.
• The park will be closed for cleaning every day between 4pm and 5pm.
COSTS AND BOOKING
• Each session will cost £8, and must be booked and paid for IN ADVANCE.
• Sessions can be booked and paid for in person or on our website www.thehouseskatepark.co.uk
• Your place will not be reserved unless it is paid for.
• Our Gold card scheme has been suspended for the time being.
• Please give 48 hours’ notice if you want to cancel your session. Otherwise we cannot refund you or offer credit. Exceptions will be made if we are forced to close due to track and trace.
LOAN EQUIPMENT
• Due to health and safety guidelines about sharing equipment, we cannot offer loan equipment of any kind: that means no loan scooters, skateboards or protective gear.
• If you are under 14 you are required to wear a helmet and will need to bring your own or you can buy one from our shop. SPECTATORS INCLUDING PARENTS / CARERS
• No spectators will be allowed in the building.
• We will provide seating in the car park if you have a child aged 11 or under, or wish to stay during a session.
REFRESHMENTS
• Regrettably, our café will remain closed so we will not be offering hot food.
• Snacks such as chocolate, crisps, and drinks including tea and coffee will be available to order from a member of staff who will bring your refreshments to you in the car park seating area.
• Please pay by card if possible.
• Customers are encouraged to use hand sanitiser available inside and outside the park.
SHOP
• Access to the shop will be on request and limited to one person accompanied by a member of staff.
• We ask you to pay by card if possible.
Please do not visit if you have suspected symptoms of COVID-19 or if anyone in your household has the virus, or is self-isolating with suspected COVID-19.
Staff reserve the right to refuse entry to anyone showing symptoms of illness. Park users are expected to observe social distancing during sessions.
Staff reserve the right to remove users from the park if social distancing guidelines are not being followed by the park user.
The House takes no responsibility for you contracting COVID-19 on our premises.
We are currently closed due to the pandemic. We have no idea how long this will be for but rest assured we will be back. Keep an eye on our social feeds for more updates. Thanks for your support and stay safe.
Here at The House we take the health and safety of our customers very seriously. That's why, following the latest advice from the Government and Public Health England on social distancing, we're making a few changes to ensure we can continue providing a safe place to ride. Please be aware of the following changes that could affect you:
Cafe: The House will still be serving hot food, drinks and snacks, but the office cafe area is now closed to customers. Food can still be consumed in the upstairs observation deck. We're also returning to using disposable cups for drinks.
Lessons: We have made the difficult decision to suspend one-to-one and group lessons until further notice to ensure safety of our customers and staff. We will also be unable to run our regular holiday club during the Easter break.
Payment: As the virus can linger on money and other surfaces for some time, we're asking customers to pay by card / contactless if at all possible. We are still accepting cash but please use alternative means of payment if you can.
Hygiene: We're keeping the park good and clean for your safety. Please do your bit by using the bins provided and washing your hands.
Most importantly, if you are feeling unwell or have been in contact with someone who has / suspects they have the virus or who are self-isolating please don't come down. We'll still be here when you're back on your wheels.
This is a rapidly changing situation, and while we want to keep things as normal as possible the time may come when it would be socially irresponsible of us to stay open. We'll update you on any further changes on Facebook, Instagram, Twitter and our website when they happen. Thanks for your continuing support.
Did you know we also build ramps for people other than our self’s?
All sizes and shapes made to your needs. Give us a call or email for a free no obligation quote.
590 Tahoe Keys Blvd, South Lake Tahoe, CA 96150
