THE HOUSE SKATEPARK COVID-19 GUIDE FOR PARK USERS
OPENING HOURS
• The House will now be open every day from 12pm – 9pm Monday, Wednesday, Friday, Saturday and Sunday. 5pm - 9pm Tuesday and Thursday
• Days will be split into two four-hour sessions: 12pm – 4pm, and 5pm – 9pm. We are unable to offer shorter sessions at this point.
• As we are limiting user numbers to 32 per session, customers will be expected to book for the full four-hour slot whether or not you choose to arrive after it starts or leave before it ends.
• The park will be closed for cleaning every day between 4pm and 5pm.
COSTS AND BOOKING
• Each session will cost £8, and must be booked and paid for IN ADVANCE.
• Sessions can be booked and paid for in person or on our website www.thehouseskatepark.co.uk
• Your place will not be reserved unless it is paid for.
• Our Gold card scheme has been suspended for the time being.
• Please give 48 hours’ notice if you want to cancel your session. Otherwise we cannot refund you or offer credit. Exceptions will be made if we are forced to close due to track and trace.
LOAN EQUIPMENT
• Due to health and safety guidelines about sharing equipment, we cannot offer loan equipment of any kind: that means no loan scooters, skateboards or protective gear.
• If you are under 14 you are required to wear a helmet and will need to bring your own or you can buy one from our shop. SPECTATORS INCLUDING PARENTS / CARERS
• We will provide seating in the car park if you have a child aged 11 or under, or wish to stay during a session.
REFRESHMENTS
• Regrettably, our café will remain closed so we will not be offering hot food.
• Snacks such as chocolate, crisps, and drinks including tea and coffee will be available to order from a member of staff who will bring your refreshments to you in the car park seating area.
• Please pay by card if possible.
• Customers are encouraged to use hand sanitiser available inside and outside the park.
SHOP
• Access to the shop will be on request and limited to one person accompanied by a member of staff.
• We ask you to pay by card if possible.
Please do not visit if you have suspected symptoms of COVID-19 or if anyone in your household has the virus, or is self-isolating with suspected COVID-19.
Staff reserve the right to refuse entry to anyone showing symptoms of illness. Park users are expected to observe social distancing during sessions.
Staff reserve the right to remove users from the park if social distancing guidelines are not being followed by the park user.
The House takes no responsibility for you contracting COVID-19 on our premises.